Effective Date: Effective Date: March 2025
Welcome to Meditron. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. By accessing or using Meditron, you agree to the terms of this Privacy Policy.
Meditron collects personal, medical, technical, and transactional information to provide a seamless healthcare experience. Personal information includes your name, email address, phone number, date of birth, delivery address, and payment details. Medical information covers prescription details, medication history, and health-related preferences provided by you or your healthcare provider. We also collect technical information such as your IP address, device type, browser type, and usage data when you interact with our website or mobile platform. Additionally, we store transaction details, including your purchase history, payments, and order records, to enhance our services and maintain compliance with regulations.
We use the information collected to process orders and deliver medications efficiently. Your prescription details are verified to ensure regulatory compliance and safe medication dispensation. We communicate with you regarding your orders, prescriptions, and any customer support inquiries to enhance your experience. Additionally, the data helps us improve our platform, refine our services, and personalize interactions. Meditron also adheres to legal and regulatory obligations, ensuring that user data is managed responsibly. We employ necessary safeguards to prevent fraudulent activities, unauthorized access, and other security threats.
Meditron does not sell or rent your personal data. However, we may share your information with third parties to facilitate our services. Healthcare providers and HMOs may receive prescription details to verify eligibility and medication coverage. Payment processors handle transaction details securely, ensuring smooth payment processing. Logistics partners receive your delivery information to ensure timely order fulfillment. If required by law, regulatory authorities may access your data to ensure compliance with applicable healthcare and pharmacy regulations. Additionally, we work with third-party service providers for analytics, customer support, and platform maintenance while ensuring they comply with data protection laws.
Meditron employs industry-standard security measures to protect your personal and medical information from unauthorized access, loss, or misuse. We use encryption, secure storage systems, and strict access controls to safeguard your data. However, while we strive to ensure maximum security, no online platform can guarantee complete protection against security threats. We encourage users to take precautionary measures, such as safeguarding login credentials and using strong passwords, to further enhance their security.
You have the right to access, update, and correct your personal information at any time. If you wish to delete your account or personal data, you may submit a request, subject to legal and regulatory retention requirements. Users also have the option to opt out of marketing communications and promotional messages. Additionally, you may restrict or object to specific data processing activities related to analytics, targeted advertising, or information sharing with third-party service providers. To exercise any of these rights, you can contact us at contact@meditron.africa
Meditron uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and personalize content. These technologies help us understand how users interact with our platform and improve overall functionality. Users can manage their cookie preferences through browser settings, adjusting permissions for tracking and data collection.
Our website and services may contain links to third-party websites for additional information, payment processing, or external resources. Meditron is not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of any third-party websites they visit before sharing personal information.
Meditron does not knowingly collect personal information from individuals under the age of 18 without parental or legal guardian consent. If we become aware that a minor has provided personal data without appropriate consent, we will take steps to delete the information promptly. Parents or guardians who believe their child has shared personal information with us can contact our support team for assistance.
We may update this Privacy Policy periodically to reflect changes in our services, regulatory requirements, or security practices. If significant changes are made, we will notify users through email or a website announcement. Continued use of Meditron’s services after such updates constitutes acceptance of the revised policy. We encourage users to review this policy regularly to stay informed about how we handle their personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at contact@meditron.africa
